Kebijakan pribadi 

Effective Date: 20 Mei 2022
Last Updated: 20 Mei 2024

Wonderful Selayar (?we?, ?our?, ?us?) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communication channels.


1. Information We Collect

We may collect the following types of information when you interact with us:

a. Information You Provide Directly

  • Name, email address, phone number, and postal address.

  • Booking details (trip packages, accommodation, transportation, special requests).

  • Payment information (processed securely through trusted payment gateways).

  • Messages or inquiries sent via our contact forms, WhatsApp, email, or social media.

b. Information Collected Automatically

  • IP address and browser type.

  • Pages visited, time spent, and referring website links.

  • Device type and operating system.

  • Cookies and similar tracking technologies to enhance user experience.


2. How We Use Your Information

We use your information to:

  • Process bookings and reservations.

  • Communicate important updates about your trip.

  • Send confirmations, invoices, and payment receipts.

  • Provide customer service and respond to inquiries.

  • Improve our website, services, and marketing campaigns.

  • Share relevant promotions, offers, or travel updates (with your consent).


3. Sharing of Information

We respect your privacy. We do not sell or rent your personal data. We may share information only with:

  • Trusted partners and service providers (e.g., hotels, transportation, and tour operators) to fulfill your booking.

  • Payment processors to securely handle transactions.

  • Government or law enforcement authorities if required by law.


4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.

  • Analyze site traffic and improve performance.

  • Show relevant content and offers.

You can disable cookies through your browser settings, but some website features may not function properly.


5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request corrections to inaccurate or outdated information.

  • Request deletion of your personal data, subject to legal or contractual obligations.

  • Opt out of receiving promotional communications at any time.


7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.


8. Third-Party Links

Our website or social media may contain links to third-party sites. We are not responsible for the privacy practices of those sites.


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised ?Last Updated? date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us:

Wonderful Selayar
Email: wonderfulselayar@gmail.com
Phone/WhatsApp: +62822-4822-8989
Website: www.wonderfulselayar.id